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1. Choose The Right Niche
2a. Choose the Right Name & Entity
2b. Define Your Practice
3a. Build Your Identity
3b. Determine Your Startup Budget
4a. Choose the Right Location
4b. Choose the Right Equipment
5a. Get Your Federal ID & State Numbers
5b. Open Bank Account & Begin Bookeeping
6a. Get Your Insurance Contracts
6b. Choose Your Supplies
7a. Setup Your Billing and Payment Channels
7b. Prepare Your Facility
8a. Pre-open Advertising
8b. Setup Your Scheduling System
9a. Create Your Intake System
9b. Create Your Evaluation System
10a. Create Your Treatment System
10b. Recruit Employee(s)
11a. Implement Your Marketing Plan
11b. Screen/Hire/Orient Your Employee(s)
12a. Train/Motivate/Pay Your Employee(s)
12b. Implement Policies for Success
13a. Collection Procedures
13b. Track Your Daily Productivity & Cash Flow
14a. Make Contact with Referral Sources
14b. TRUE MARKETING |
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Table of Contents
Needed Items
The evaluation tools needed will depend on your niche or specialty.
For example if you are specializing in
knee patients it's a good idea to have
a biodex or kincom, etc. Nevertheless,
there are basic evaluation tools you'll
need:
1. Goniometer
2. Reflex Hammer
3. Pinwheel (sensory testing)
4. Hand dynamometer
5. Step stool
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Needed Forms
You will need an evaluation form with the following
forms/documents:
1. Evaluation form
The first page should be a pre-exam form and the
rest for your SOAP.
2. Patients
Role Sheet
A sheet that you give the patient to write down
your instructions on things they should
not do, things they should do, and home
exercise instruction. This one tool
will help you increase outcomes and
get patients better faster!
3. PT orders form
A prescription note pad you use when wanting
to communicate the patients precautions/contraindications
to their employer, teacher, etc.
Patients will ask you for a note frequently.
4. MD request form
You will frequently make requests to the
primary care physician regarding patient
needs items such as home
TENS unit, extension on a patients script,
request for orthotics, etc. Make
it simple by having a checklist type
request form.
5.
Disabilities Recommendation
form
You will periodically be asked to give a report
or your professional opinion on
a patient's disability status.
Have a quick form to check off and send
(you should charge for this report).
See our CD of Tools for all your necessary forms and documents.
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Evaluation Thought Process
You can't perform your evaluations the way you
did when working for someone else. Now
that you have your own business it is
paramount to perform fast and efficient
evaluations where the patient feels they
received more than they expected.
In order to accomplish this you must be
clear in your approach to the evaluation
thought process. They are:
1. Profile the patient
Not all patients will be good candidates for your
care. Some may have an incentive NOT
to get better. Like some worker's compensation
patients, etc. You need to get
good at determining which ones won't
get better or don't really need your
services. Remember that every
patient has the potential to bring good
or bad reputation to your business.
Don't be afraid to let some patients
go.
2. Hypothesis
If the patient is a good candidate and you perform
a subjective exam, establish a hypothesis
of the exact structures at fault.
Then and only then go into your objective
exam to confirm what you think it may
be.
3. Assessment
After confirmation, specify the exact structure
causing the problem/pain in your assessment.
Be as specific as you can.
4. Establish Baseline Data
Once a specific assessment has been made than
collect all your baseline measures for
future progress indicators.
5. Educate
Help motivate the patient by explaining (as much
as they need to know) about their problem.
6. Define Roles
This is where you design the solution to their
problem. The first step toward
recovery is your ability to make the
patient understand what their role is
during the rehabilitation program.
Their are over 160 hours in a given
week and if they spend only one hour
a day, three times per week at getting
better that is only 3 hours out of 168
(less than 2%). You won't
get good outcomes this way. Make
sure the patient understands the following
after every evaluation:
-
Things they are NOT supposed to do.
-
Things they SHOULD do.
-
Home exercises.
See our sample "Patients Role Sheet".
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Evaluation Procedures
There are several questions that must be answered
in order to have a smooth evaluation procedure.
1. How long will you allot for each evaluation (remember documentation
time)?
I recommend anywhere from 45-60 minutes for an evaluation.
This leaves enough time to complete
the necessary documentation.
2. After every evaluation,
how will you communicate the recommended
frequency & duration the patient's
supposed to schedule their future appointments
to your front office scheduler.
This may be an easy question for some
of you who plan to merely walk up to
the front and tell them the recommended
frequency and duration (don't blindly
go by the MD's referral). I recommend
using our patient's
role sheet, which automates this step. At the
bottom of the sheet you check off your
recommended frequency and duration,
give to patient and remind them to show
the scheduling person at the front.
3. How will your evaluation
report get transmitted to the patient's
referring physician?
This is a real issue.
If your system does not make it easy
for you to send reports or correspondences,
most likely you won't communicate consistently.
If you don't communicate consistently
with the MD's it may negatively affect
their impression of you and your level
of care. I recommend having
a staff member designated to processing
all reports and correspondences (Some
use transcriptionists but I believe
it to be too tedious and expensive).
-
Set up a computer with
hi-speed internet connection at
your charting station.
-
Use a web-based form to input
evaluation data that sends the data
to an email.
-
Have your staff cut and paste
the data from the email to a report
template and fax off the report.
See sample of this process
This method is faster, less expensive, and more flexible
than any other way.
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Key to Success
Efficient evaluations can only be realized when all the necessary
tools, documents, and supplies are stocked
and within convenient reach of the therapist
in the examination rooms. The inventory
and stocking of the exam room is a good
task for an aide.
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Important Reminder
Remember that the evaluation is the most skilled
of all therapist tasks, and it's the best
time to make a lasting impression
of high value on your new patients.
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Resource Links
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If you have any trouble with this section then consult with
James Ko at 1.800.801.4511 ext. 701
or
jamesko@indefree
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